Salary: Competitive, based on experience
Contract Type: Full-time
About Us
Green Power Plant Hire is a trusted leader in providing top-tier plant hire services across the UK. Established in 2012, we pride ourselves on exceptional customer service, industry expertise, and a growing portfolio of equipment solutions. We are seeking a detail-oriented and customer-focused Hire Controller to join our team and ensure the seamless coordination of hire services.
Key Responsibilities
As a Hire Controller, you will:
- Act as the first point of contact for clients, responding promptly to inquiries about plant and equipment hire.
- Manage bookings, ensuring the correct equipment is allocated to meet client requirements.
- Coordinate equipment delivery and collection schedules with drivers and site teams.
- Provide professional advice on equipment suitability, availability, and pricing.
- Maintain accurate records of hire agreements, equipment inventory, and schedules using our hire management system.
- Monitor the status of equipment, ensuring timely maintenance and servicing are scheduled.
- Resolve customer issues or complaints efficiently, maintaining our high standard of service.
- Liaise with suppliers and internal teams to ensure operational efficiency.
- Support sales teams by identifying opportunities for additional services or repeat business.
Requirements
We are looking for candidates who meet the following criteria:
- Experience:
- Proven experience in a similar role within the plant hire, construction, or equipment rental industry.
- Familiarity with plant hire equipment and operations is essential.
- Skills:
- Strong customer service and communication abilities.
- Excellent organizational skills with attention to detail.
- Proficiency in using hire management software or similar systems.
- Ability to work under pressure and manage multiple tasks effectively.
- Knowledge: Understanding of construction industry requirements and compliance regulations.
- Personal Attributes: A proactive, solutions-oriented mindset and a commitment to providing exceptional service.
What We Offer
- Competitive salary with additional benefits.
- Comprehensive training and career progression opportunities.
- A supportive and collaborative working environment.
- Exposure to diverse and exciting projects within the plant hire industry.
- Recognition for your contributions to the success of our growing business.
How to Apply
If you have the experience and passion to excel as a Hire Controller at Green Power Plant Hire, we want to hear from you!
To apply, please send your CV to hiredesk@greenpower-plant.co.uk or apply online at www.greenpower-plant.co.uk/careers. Alternatively, you can mail your application to:
Green Power Plant Hire
Well House, Well Lane, Tanworth-in-Arden,
West Midlands, B94 5AH
Join Green Power Plant Hire and play a pivotal role in delivering exceptional service to clients across the UK.
